METHODS AND TOOLS old

Individuals in your organization are the “EXPERTS”.
We are not experts in YOUR Business.
We have the methods and tools to assist individuals and teams in identifying, formalizing and sharing THEIR knowledge.

 

MIND MAPPING OF ACTIVITIES AND KNOW-HOW

  • Structured and pragmatic interviews to produce an exhaustive view on the activities performed (what and why) and on the resources mobilized (external resources and personal know-how).
  • Production of a visual description in the form of a “Heuristic Map”, the roadmap for identifying and transferring critical knowledge.

“TSF process” – our tool for the specific situation of Handover.

TRAINING ENGINEERING AND PEDAGOGICAL MENTORING

  • Developing, implementing and delivering training programs: class, digital learning, peer-to-peer, mentoring…

“Pedagogical mentoring for experts”– our approach for improving Business Experts effectiveness in sharing their know-how and experience